Knotty
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(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!
Do you know over the years we have bought some really expensive plants, yet the cheap ones we've bought always seem to do better! Last year I bought some ferns, cant remember the names other than they had large fronds, paid just under £50 for one of them and its dead, yet some £1.99 in a sale are looking wonderful.
Greetings from Dorset
I am always happy in the garden
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Veggie
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(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent! Can we have the company name to add to our "Be warned" list?
The Moneyless Chicken says:-
Use it up, wear it out, make it do or do without.
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Vinny
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Vinny
Geordie living 'ower the watter'
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(20-06-2023, 02:05 PM)Veggie Wrote: (20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent! Can we have the company name to add to our "Be warned" list? Of course veggie.
Company name is Gardening Express.
They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. 
"The problem with retirement is that you never get a day off"- Abe Lemons
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Small chilli
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20-06-2023, 03:06 PM
(This post was last modified: 20-06-2023, 03:07 PM by Small chilli.)
Well that’s missing the point. That’s not endearing themselves to anyone with BS response like that!
I hope you responded with that’s not good enough.
Builder that would like to go play in the garden.
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Veggie
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(20-06-2023, 02:56 PM)Vinny Wrote: (20-06-2023, 02:05 PM)Veggie Wrote: (20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent! Can we have the company name to add to our "Be warned" list? Of course veggie.
Company name is Gardening Express.
They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. They've reduced the price by £10 since you bought it. That's rubbing salt into your wounds. https://www.gardeningexpress.co.uk/rhus-...horn-sumac.
On the bright side, at least they replied promptly which is more than can be said for certain other companies.
The Moneyless Chicken says:-
Use it up, wear it out, make it do or do without.
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Vinny
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Vinny
Geordie living 'ower the watter'
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(20-06-2023, 03:12 PM)Veggie Wrote: (20-06-2023, 02:56 PM)Vinny Wrote: (20-06-2023, 02:05 PM)Veggie Wrote: (20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent! Can we have the company name to add to our "Be warned" list? Of course veggie.
Company name is Gardening Express.
They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. They've reduced the price by £10 since you bought it. That's rubbing salt into your wounds. https://www.gardeningexpress.co.uk/rhus-...horn-sumac.
On the bright side, at least they replied promptly which is more than can be said for certain other companies. Nope that's the price I paid, the rest was delivery! 
"The problem with retirement is that you never get a day off"- Abe Lemons
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Mark_Riga
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As you say, it should sort itself out eventually but their site says "Never Beaten...On Quality or Price!" and it isn't as shapely or as healthy as the specimens in their video on their. You could leave a review with your picture on their site and say something like you would have appreciated a plant like the ones in their video.
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Vinny
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Vinny
Geordie living 'ower the watter'
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Just sent them an updated photo and told them it is dying before my eyes and that I am not happy!
We'll see what transpires? 
"The problem with retirement is that you never get a day off"- Abe Lemons
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Vinny
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Vinny
Geordie living 'ower the watter'
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This Gardening Express is a reet fly by night operation and I wouldn't advise anyone to use them. 
After numeroos emails I got one back from the postmaster to say there inbox was full and they wouldn't accept any more emails and to contact them another way. I's like pulling teeth trying to get through to them to start with as there are no contact details!.
"The problem with retirement is that you never get a day off"- Abe Lemons
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Small chilli
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Thanks for the warning Vinny. Sorry you’re having so much trouble.
Builder that would like to go play in the garden.
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