(24-10-2023, 10:48 AM)Veggie Wrote: DTB have replied to my email.That's the kind of reply I like to receive. Personalized to you and no bu**s*it
"Thank you for your recent contact regarding your seed order.
We are very sorry that you were missing an item from your order. We have issued a free of charge replacement for your missing item which will be despatched shortly.
If you have received one or two products in place of your missing item, please keep them with our compliments.
Once again, please accept our sincere apologies for any inconvenience caused. If you need any further help, please do not hesitate to contact us."
Compare this reply to the hassle we've had with a certain other company. I know who'll be getting my money in future.
PS I am sitting under the letter box waiting to grsb my order before it hits the floor! It's cold and drafty down here.
"The problem with retirement is that you never get a day off"- Abe Lemons