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G & g 3rd year anniversary prize! - Printable Version

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RE: G & g 3rd year anniversary prize! - Knotty - 20-06-2023

(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!

Do you know over the years we have bought some really expensive plants, yet the cheap ones we've bought always seem to do better!  Last year I bought some ferns, cant remember the names other than they had large fronds, paid just under £50 for one of them and its dead, yet some £1.99 in a sale are looking wonderful.


RE: G & g 3rd year anniversary prize! - Veggie - 20-06-2023

(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!
Can we have the company name to add to our "Be warned" list?


RE: G & g 3rd year anniversary prize! - Vinny - 20-06-2023

(20-06-2023, 02:05 PM)Veggie Wrote:
(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!
Can we have the company name to add to our "Be warned" list?
Of course veggie.

Company name is Gardening Express.

They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. Rolleyes


RE: G & g 3rd year anniversary prize! - Small chilli - 20-06-2023

Well that’s missing the point. That’s not endearing themselves to anyone with BS response like that!

I hope you responded with that’s not good enough.


RE: G & g 3rd year anniversary prize! - Veggie - 20-06-2023

(20-06-2023, 02:56 PM)Vinny Wrote:
(20-06-2023, 02:05 PM)Veggie Wrote:
(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!
Can we have the company name to add to our "Be warned" list?
Of course veggie.

Company name is Gardening Express.

They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. Rolleyes
They've reduced the price by £10 since you bought it. That's rubbing salt into your wounds. https://www.gardeningexpress.co.uk/rhus-typhina-dissecta-tiger-eyes-staghorn-sumac.
On the bright side, at least they replied promptly which is more than can be said for certain other companies.


RE: G & g 3rd year anniversary prize! - Vinny - 20-06-2023

(20-06-2023, 03:12 PM)Veggie Wrote:
(20-06-2023, 02:56 PM)Vinny Wrote:
(20-06-2023, 02:05 PM)Veggie Wrote:
(20-06-2023, 12:32 PM)Vinny Wrote: Complaint sent!
Can we have the company name to add to our "Be warned" list?
Of course veggie.

Company name is Gardening Express.

They have replied quickly saying leave it well watered for two or three weeks then if plant hasn't picked up, to get back to them. Rolleyes
They've reduced the price by £10 since you bought it. That's rubbing salt into your wounds. https://www.gardeningexpress.co.uk/rhus-typhina-dissecta-tiger-eyes-staghorn-sumac.
On the bright side, at least they replied promptly which is more than can be said for certain other companies.
Nope that's the price I paid, the rest was delivery! Sick


RE: G & g 3rd year anniversary prize! - Mark_Riga - 20-06-2023

As you say, it should sort itself out eventually but their site says "Never Beaten...On Quality or Price!" and it isn't as shapely or as healthy as the specimens in their video on their. You could leave a review with your picture on their site and say something like you would have appreciated a plant like the ones in their video.


RE: G & g 3rd year anniversary prize! - Vinny - 25-06-2023

Just sent them an updated photo and told them it is dying before my eyes and that I am not happy! Sick

We'll see what transpires?  Huh


RE: G & g 3rd year anniversary prize! - Vinny - 01-07-2023

This Gardening Express is a reet fly by night operation and I wouldn't advise anyone to use them. Angry

After numeroos emails I got one back from the postmaster to say there inbox was full and they wouldn't accept any more emails and to contact them another way. I's like pulling teeth trying to get through to them to start with as there are no contact details!. Rolleyes


RE: G & g 3rd year anniversary prize! - Small chilli - 01-07-2023

Thanks for the warning Vinny. Sorry you’re having so much trouble.