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Wow!! I've sown some today. Did I tell you that they sent me 3 packets!!!

(28-04-2021, 10:55 PM)Veggie Wrote: [ -> ]Wow!! I've sown some today. Did I tell you that they sent me 3 packets!!!

Why? Did you have a moan at them?

You guessed it!! After I took that photo, posted on here, I noticed their Satisfaction guarantee so thought I'd try it! Sent an email to the Customer Care address and it bounced! So I sent them a message on their FB page and looked at their website for who to contact - same email address so I resent my original email and had a reply. Meanwhile, also had a reply on FB and they said they'd send me some Solesta and a packet of another bean.
Then I had a phone call from Ccare - tried to tell them that I'd already sorted it on FB but they said it was a different team.
A few days later I received 2 packets of Solesta and one of Opera DFB. Thought that was the end of it.....................but, a couple of days later another packet of Solesta arrived.
FB complaint = 3 packets; Ccare = 1 packet. I'll use FB in future.
Just hope they're a nice bean!!

I am so sorry all - not been around much. but wanted to pop and say thank you for the seeds, safely received xx

My poor father has had a heart last week and as been in hospital ever since, so not really with things. He now has been moved to isolation cardiology icu for 14 days prior to moving to Cardiff for a Bypass operation x

So sorry to hear about your Dad, Mamzie. Wishing him a speedy recovery. xx

Glad the seeds arrived - my only worries had been that they were lost in the post.

So sorry to hear that Mamzie, I've everything crossed for a speedy recovery. Look after yourself too - take care.

Best of luck Mamzie, fingers crossed for your dad.